Refund policy
Returns & Refunds Policy — Hunny Pot Charms
All sales are final.
We do not accept returns or exchanges, or offer refunds, for change of mind, incorrect selection, or buyer's remorse. Please review your order carefully — including item details, quantity, and shipping address — before completing your purchase.
Damaged or faulty items
If your item arrives damaged, defective, or significantly different from its description, contact us within [48 hours / 7 days] of delivery at hunnypotcharms@gmail.com with your order number and clear photos of the item and its packaging. Where a fault is confirmed, we will arrange a replacement or refund as required. This does not affect any rights you have under applicable consumer protection law.
We cannot accept responsibility for:
- Change of mind after purchase
- Delays caused by the shipping carrier
- Incorrect shipping details provided at checkout
- Items marked as delivered by the carrier
Cancellations
Orders cannot be cancelled or modified once they have entered processing.
By completing a purchase, you acknowledge and agree to this policy.